Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Our Commitment to Privacy

At Creamingo, we take your privacy seriously. This Privacy Policy explains our practices regarding the collection, use, and protection of your personal information when you use our website and services.

We are committed to transparency and giving you control over your personal data. Please read this policy carefully to understand how we handle your information.

Privacy Policy Details

1. Introduction

  • At Creamingo, we are committed to protecting your privacy and personal information.
  • This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
  • By using our services, you consent to the data practices described in this policy.

2. Information We Collect

  • Personal Information: Name, email address, phone number, delivery address, and payment information.
  • Order Information: Order history, preferences, and special requests.
  • Technical Information: IP address, browser type, device information, and usage patterns.
  • Communication Data: Records of your communications with us, including customer service interactions.
  • Location Data: Delivery address and location information when you use location-based features.

3. How We Use Your Information

  • To process and fulfill your orders, including delivery and customer service.
  • To communicate with you about your orders, account, and our services.
  • To send you promotional materials, newsletters, and marketing communications (with your consent).
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To prevent fraud, enhance security, and comply with legal obligations.
  • To personalize your experience and provide tailored recommendations.

4. Information Sharing and Disclosure

  • We do not sell your personal information to third parties.
  • We may share information with trusted service providers who assist in operations (payment processors, delivery partners, etc.).
  • We may disclose information if required by law or to protect our rights and safety.
  • In case of business transfers, your information may be transferred to the new entity.
  • With your explicit consent for any other purpose not listed here.

5. Data Security

  • We implement appropriate technical and organizational measures to protect your personal information.
  • We use encryption, secure servers, and access controls to safeguard your data.
  • However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
  • You are responsible for keeping your account credentials confidential.

6. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your browsing experience.
  • Cookies help us remember your preferences, analyze site traffic, and personalize content.
  • You can control cookies through your browser settings, though this may affect site functionality.
  • We use both session cookies (temporary) and persistent cookies (stored on your device).

7. Your Rights and Choices

  • You have the right to access, update, or correct your personal information at any time.
  • You can opt-out of marketing communications by clicking unsubscribe links or contacting us.
  • You may request deletion of your account and personal data, subject to legal requirements.
  • You can withdraw consent for data processing where applicable.
  • To exercise these rights, please contact us using the information provided below.

8. Data Retention

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.
  • Order and transaction records are typically retained for a minimum period required by law.
  • Account information is retained while your account is active or as needed to provide services.
  • We may retain certain information for legitimate business purposes or legal compliance.

9. Third-Party Links and Services

  • Our website may contain links to third-party websites or services.
  • We are not responsible for the privacy practices of these external sites.
  • We encourage you to review the privacy policies of any third-party sites you visit.
  • Payment processing is handled by secure third-party providers with their own privacy policies.

10. Children's Privacy

  • Our services are not directed to individuals under the age of 18.
  • We do not knowingly collect personal information from children.
  • If we become aware that we have collected information from a child, we will take steps to delete it promptly.
  • Parents or guardians should monitor their children's online activities.

11. International Data Transfers

  • Your information may be processed and stored in India or other countries where we operate.
  • By using our services, you consent to the transfer of your information to these locations.
  • We ensure appropriate safeguards are in place for data transfers.

12. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
  • We will notify you of significant changes by posting the new policy on our website with an updated date.
  • Continued use of our services after changes constitutes acceptance of the updated policy.
  • We encourage you to review this policy periodically.

13. Contact Us

  • If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
  • Email: info@creamingo.com
  • Phone: +91-7570030333
  • Address: Asuran Chowk, Gorakhpur, Uttar Pradesh
  • We will respond to your inquiry within a reasonable timeframe.

Your Privacy Rights Summary

Access Your Data

Request a copy of your personal information at any time.

Update Information

Correct or update your personal data through your account settings.

Opt-Out

Unsubscribe from marketing communications at any time.

Delete Account

Request deletion of your account and personal information.

Important Notice

This Privacy Policy is subject to change. We will notify you of any significant changes by posting the updated policy on our website with a revised date.

Last Updated: February 8, 2026

Questions About Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our privacy team. We're here to help.

Call: +91-7570030333Email Us